Author Archives: fundrazrs

More competitors – and they still don’t focus on our niche

Over the last few days Natalie and I have found a few more competitors and learned lots about the ones we had already identified. There are many companies out there with the same story of supporting philanthropic fundraising or donations to bloggers, etc. each with a slightly different twist.

The one competitor closest to our approach is ChipIn (http://www.chipin.com). They have similar ideas to ours of delivering their functionality via widgets embedded in other social networking sites. However, they seem to have totally missed the opportunity of using their technology to collect money for more structured purposes i.e. collecting specific set amount fees for various activities in a team or group. 

This is very encouraging to me. We may have found our niche in the larger universe of money collection and fundraising. Every one of the people I have spoken with in our target market has significant pain points that we can resolve with our service. Our approach to easing these pain points, while similar to the others, is different enough that we will have a signficant competitive advantage.

I’m pumped!

PayPal Setup

I’ve just finished the sign-up for PayPal linked to ConnectionPoint’s bank accounts. Well, almost finished. There is a delay where PayPal sends verification deposits via our bank account to prove that I have control of the account. According to PayPal this will take 3-5 days.

There is good news and bad news in this. The bad news is that it adds delays in my use of the service. The good news is that it does this for our customers as well and that creates opportunities for us. Part of our service will be coaching on how to set up PayPal to receive funds. While that process is taking place, we can continue to accrue funds within our service (generating interest of course!). This should help customers start collecting funds right away but leveraging our accrual capabilities to give them time to complete their paperwork, etc.

TargetProcess updated

Our TargetProcess Agile Software Development & Product Management tool is now updated to version 2.11.4. I’ve also added five (5) new user licenses. One is for Natalie, the other four will be for our project leads on the offshore teams…

On the subject of offshore…

One of the ways we intend to keep our cost of operations down is to run a globally virtualized organization. This means that we will source talent from a variety of locations in North America, Europe and Asia and use Internet collaboration tools and systems to coordinate our work.

The traditonal place to look for offshore programming talent is India. There is a large infrastructure in the country specifically designed to serve the needs of North American companies. The competition for this business is strong and, as a result, prices are low compared to NA costs of talent.

However…

India has been so successful at promoting this business that they are now suffering from talent shortages and talent poaching between firms. The distances involved between our team in NA and India makes it difficult to “see into” the vendors to determine some basics such as team member quality, team member satisfaction (which leads to team stability) and team efficiency. With the challenges now facing the Indian outsourcing industry, it is more important than ever that we carefully select our vendor and carefully monitor our project progress on an almost daily basis.

Our hope is that the downturn in the American economy will have positive (for us) side-effects in the offshore development industry by reducing the growth pressure and therefore the ability for team members to “jump ship” so frequently. Time will tell…

Bank account – check

I knocked the “get the bank account set up” off the list today. It took over an hour to fill out all the forms and sign all the agreements. This was with a bank that I’ve dealt with for my whole life(!) I’d hate to walk in off the street and start the process. The “restrictions” they would place on the accounts would be pretty onerous.

After this little exercise, I have to admit that my relationship with my banker is a good one and that it granted me many privileges that I wouldn’t have received otherwise. I got the highest available level of access on all my electronic banking accounts and she (Sara Pulice) is expediting the corporate credit card, cheques, original deposit, etc. The fees are a little higher than some places but I appreciate been able to work with Sara and the Royal Bank.

More infrastructure changes…

… and more cursing at Microsoft.

OK, so it isn’t ALL their fault. Turns out that a stupid router is not doing EXACTLY what it should. Compound that with Microsoft not doing EXACTLY what it should and you can understand why there is a significant drop in the whisky high water mark. Just FINDING the problem took forever!

It’s been a long night but the good news:

  • We now have three times as much memory in the server. Hopefully it runs a little faster…
  • We have a new D-Link router. It actually does what it is supposed to. That means…
  • We now have TWO valid and separate Internet addresses: fundrazr.com and connectionpoint.ca. As you already must know, that allows us to move the wiki, blog and sample website down from the obscure 7777 port to regular HTTP port 80…
  • We won’t have to do this kind of switch-a-roo for at least another week (ROFL!)

I’m looking forward to getting back to working on more exciting stuff….

Being a Director in the 21st Century…

… was the title of a day-long seminar I attended at SFU Harbour Center. It was put on by the Vancouver Angel Forum and included talks by experts in many different areas including finance, insurance, litigation, corporate structure, angel and venture investment.

I had a number of key takeaways from the day. Some of them weren’t the most positive but I absolutely got my money’s worth from this event. I have a much bigger and broader picture of the duties and obligations of a director and of the general governance model used in business in Canada and the US. I saw how complex this area has become and how easy it is to get trapped into taking on liability even from the most innocent and good intentioned actions.

For example, I have to revisit my Advisory Board roles with each of the startups I’m working with to clear up some liability issues. More important to this venture I have to rethink my ideas of an Advisory Board to ensure I structure it in a way that doesn’t put anyone (the shareholders, the directors, the executive or the company) at unnecessary risk.

The biggest unhappy realization of the day is how much all this governance work takes away from the natural energies founders and CEOs have for their business. It is a huge burden on the team for a small company. I was not the only CEO, investor or venture capitalist in the room who expressed disappointment at this state of affairs. However, it is part of the game and must be managed…

The good news from this day is that, given what I am learning, we have a chance to make our company a poster-child for how to build a well organized, well executed and still very exciting startup in Vancouver.

That is a very satisfying thought…

Weekly summary

For all my whining about the problems getting the servers up and running it has been a good week for getting things done.

First, I’m happy to report that Natalie Sisson has taken on a market research project for us. It will run for four weeks and help us determine the potential (attainable) market size in North America and identify / flush out some of the key issues we can resolve for our customers and the most effective path to reach (i.e. sign up) those customers. Natalie comes to us from New Zealand via the UK and has strong experience in marketing and product management areas.

This project has an aspect of “get to know each other” as well. Natalie is a strong candidate for our VP Marketing position and is very excited by our prospects (and vice versa). We need some time to see if she wants to hang around with us (grins…)

Second, (should I have said “secondly”??? – sounds weird) we have commissioned Kate Whyte to design two logos for us for ConnectionPoint Systems Inc. and FundRazr. I expect we’ll see results sometime late next week.

Third, our infrastructure seems to be a little more stable and flushed out. We have put up a blog (no, duh!), a wiki for our development, product management and business management documention (http://fundrazr.com:7777/wiki), a sample “placeholder” website (http://fundrazr.com:7777/cpsi) and our “Target Process” agile development methodology product / development management server.

Fourth, a ton of little details are completed including filing corporate paperwork, arranging for proper email aliases for everyone, renewing our domain names (including fundrazr.mobi) and buying memory for servers (harder than it sounds).

Looking ahead to next week, we will hopefully complete the first set of requirements, select an offshore development partner (two referral candidates and working on more), and complete more of the business description documentation. I also have a full day professional course on Board Governance on Monday so life will be full….